Privacy Policy

Introduction

Lucky Carrot is committed to protecting the data you share with us. This policy (Privacy Policy) describes the ways we collect, store, use and protect personal information we receive from our customers, users and website visitors.

Personal Data describes any information about you. This information can often be used or combined with other information to identify you, contact you, or locate you and includes information such as your name, company name, email address, billing address, payment information, or any other personal information that is provided to us by you, whether mandatory or voluntary.


Consent

By using our services, you agree to this Privacy Policy and consent to the collection and use of your personal information by us in accordance with this Privacy Policy.

We may amend this Privacy Policy from time to time, with or without notice to you. We recommend that you visit our website regularly to keep up to date with any changes.


How and why do we collect and use your personal information?

We collect personal information for the purpose of providing you with and permitted access for you to our services. We may use your personal information to:

  • respond to requests for information and other general inquiries
  • provide you with products and services that you have requested from us
  • research, develop and expand our facilities and services
  • communicate with you about our products, activities, events and services
  • respond to enquiries and complaints

We collect personal information that is reasonably necessary for our business functions. We generally collect personal information directly from you over the phone, by email, over the internet, or in person.

What information do we collect about you?

When you become a user or account holder of Lucky Carrot a record is made which includes your personal information. Personal information may be collected from you when you sign up to Lucky Carrot.

The type of personal information that we may collect will typically include:

  • your name
  • your company name
  • your email address
  • your birthdate
  • your work start date
  • any additional personal information you provide to us, or authorize us to collect, as part of your interaction with Lucky Carrot.

How long does Lucky Carrot hold my information?

Information submitted on the Lucky Carrot website for the purposes of inquiring about Lucky Carrot services, requesting a white paper, or subscribing to receive email updates will be held indefinitely. You may request deletion of your data from Lucky Carrot’s marketing databases by contacting contact@luckycarrotapp.com.


Accessing and correcting your information

You can review and change certain elements of your personal information by logging into the site and visiting your account profile page.

You may also send us an email at contact@luckycarrotapp.com to request access to correct or delete any personal information that you have provided to us. We cannot delete all of your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect or if we have a separate legal basis for possessing and processing such information, such as to fulfill the terms of a contract between you or your organization and us.

Copies of some information, such as your user contributions, may remain viewable in cached and archived pages, or might have been copied or stored by other site users. We will take reasonable steps to delete such information upon request, but cannot guarantee immediate deletion in all cases.


Cookies

Cookies are small pieces of information sent by a website to a visitor’s computer. By continuing to visit the website or to use the Lucky Carrot platform you agree to the placement of cookies on your device. If you choose not to accept our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be. We may also place cookies from third parties for functional and marketing purposes. The use of cookies is widespread and benefits the user.


Security

We understand the importance of your personal information and have appropriate procedures in place to safeguard and secure the information we collect to prevent unauthorized access or disclosure and maintain data accuracy.


Who processes and who controls my data?

Certain data protection regulations require a distinction between a “Data Controller” and “Data Processor.” Lucky Carrot is considered to be the Data Controller and the processor.


Contact information

To ask questions or comment about this notice and our privacy policies and practices, please contact us at contact@luckycarrotapp.com